Businesses worldwide are increasingly getting excited about the undeniable potential of WhatsApp as a customer engagement platform - and not without reason. Which brand would not want private, real-time conversations with their customers on the most popular messaging app?
Wondering how you can take advantage of WhatsApp to help you remain competitive? Below are five practical ways in which you can start using WhatsApp in your business to improve customer experience:
Alert customers about travel itinerary changes, system outages, deliveries, and other location-targeted information.
Alert customers about travel itinerary changes, system outages, deliveries, and other location-targeted information.
Remind customers about bookings, appointments and payments due.
Remind customers about bookings, appointments and payments due.
Respond to customers quickly and handle their queries in real-time.
Respond to customers quickly and handle their queries in real-time.
Send customers status updates regarding orders, product availability or discounts.
Send customers status updates regarding orders, product availability or discounts.
Enable Service Reps to quickly and easily manage orders through WhatsApp while on the move.
Enable Service Reps to quickly and easily manage orders through WhatsApp while on the move.
Grapevine WhatsApp-Pro is a complete, effective WhatsApp Business Solution that allows clients to automate and personalise digital communication to their customers on WhatsApp. We help you set up your WhatsApp Business Account as quickly as possible, taking care of almost the entire process for you.
With your own, ready to use WhatsApp-Pro solution configured according to your unique specifications and needs, integrated with your data, and connected to Email and SMS communication, you can provide an integrated multi-channel experience to your customers.
Grapevine WhatsApp-Pro is a complete, effective WhatsApp Business Solution that allows clients to automate and personalise digital communication to their customers on WhatsApp. We help you set up your WhatsApp Business Account as quickly as possible, taking care of almost the entire process for you.
With your own, ready to use WhatsApp-Pro solution configured according to your unique specifications and needs, integrated with your data, and connected to Email and SMS communication, you can provide an integrated multi-channel experience to your customers.
Schedule a call with one of our Digital Communication Consultants.
Schedule a call with one of our Digital Communication Consultants.
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