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Digitise and Automate your customer communications

Transform your customer engagement on any channel with Grapevine's integrated digital communications cloud platform (cPAAS)
  • Integrated Digital Communications

    Engage with prospects and customers across Email, SMS, Mobile App Push, USSD and Social channels, seamlessly from a single platform.

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  • Omnichannel Marketing Automation

    Compel customers to buy, return and refer others by automating relevant omnichannel experiences across the customer lifecycle.

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Improving digital communications for top businesses and brands

Case Studies

We've been helping businesses drive better business outcomes since 2001.
Sanlam Investments

Effectively utilising technology to create a seamless user experience and significantly improve conversion rates.

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Increasing conversions by 300 percent with automated SMS program.

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Standard Life

Fostering closer customer engagement and nurturing loyalty with personalised marketing.

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Loyalty company personalises member experiences and increases usage by five percent.

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Serving up personalised content to capture incremental sales and nurture customer loyalty.

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RCS USSD Credit Application Service

Improving performance by helping RCS offer their clients a simple and reliable mobile system to check their current credit balance.

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Rich media SMS campaign for DStv

Delivering festive incentives to over 100,000 DStv subscribers via a rich-media SMS campaign.

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From the Blog

  • Landing Page Mistakes That Affect Lead Generation Conversion

    There is no doubt that landing pages play a vital role in lead generation conversion. Done correctly, landing pages have the ability to attract visitors right from the moment they arrive on the page, getting them into your sales...

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  • Ecommerce Marketing Trends for 2020

    In the past year alone, ecommerce marketing has evolved greatly. Each year, the ecommerce market introduces new and improved ways to enhance the customer experience and generate more sales. With new strategies and technologies constantly emerging, we have seen...

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  • Email Marketing Strategies for Better Confirmation Emails

    Of all the campaigns within your email marketing strategy, confirmation emails could be considered one of the most important. This type of email works differently from other emails. The goal with this email is not to sell but rather...

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