We thread your distinct business and customer experience goals into the design of your digital connections, leveraging our enterprise-grade Communications Platform to drive better results for your business.
You heard it through the Grapevine! Our clients’ feedback sets the benchmark for our people, our products, and our services.
We work closely with operations, marketing and CRM professionals to enhance the way companies connect with their customers and prospects across digital channels, and through time.
Need to save time and reduce development costs?
We’ll design, develop and deliver an integrated multichannel digital communication solution.
Need to automate the consent status of all your digital communications?
We’ll provide Consent APIs so you can send and receive consent by channel and preference.
Need to message-enable any system, technology or process?
We have the APIs you need for email, SMS, USSD, App-Push and WhatsApp, whether personal, bulk or triggered.
Need to orchestrate multichannel messaging and workflows?
We’ve got the tech and experience to make it happen across marketing, sales and customer service.
Need to extend the reach and relevance of messaging channels?
We help you create personalised post-click experiences to improve CX, and derive revenue and results from campaigns.
Need us to send your campaigns at scale?
We’ll set up and manage your digital marketing campaigns, so you can stay focused on your business.
Grapevine provides the enabling technology to help enterprises and brands bring their communication and engagement efforts to life.
Here’s how we help businesses enhance their digital customer communications to drive better business outcomes across retail, media, travel, telco, and financial services sectors.
Fourways Group improved customer service by reducing call volumes and resolution times using Grapevine’s WhatsApp Inbox and AI-Chat solution.
In today’s fast-paced digital world, staying ahead means constantly evolving. Grapevine Interactive is excited to introduce the latest revolution in mobile messaging.
SIM swap fraud causes 60% of mobile banking breaches in South Africa. Grapevine’s real-time detection API helps banks prevent fraud by identifying SIM changes during high-risk transactions instantly.
Let’s discover what your company needs