Digital Marketing Platform

Automate personalised customer experiences at scale.

By leveraging customer bahaviour data and analytics, and automating relevant omnichannel interactions, Grapevine enables you to deliver meaningful messages along every step in the customer lifecycle.

  • Uncover what motivates, disappoints and delights your customers by seeing maps of their journeys across channels
  • Instantly apply insights to design better experiences using relevant event and behavioural triggers

Not sure where to start? Download Grapevine's Behavioural Marketing Starter Guide.

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Managed service

Whether it's a special short-term need due to lack of resources or a preference to outsource day-to-day campaign operations, Grapevine provides a team of highly skilled professionals to execute, manage and monitor your email marketing campaigns and marketing automation programs on your behalf.

Digital Marketing Tools & APIs

Grapevine offers you the flexibility to set up and manage your campaigns yourself with our range of easy-to-use customer journey, analytics and design tools.

Attract and Capture

Gather and analyse behavioural data to create more complete user profiles

• Web tracking
• Social Audiences
• Landing Pages
• Progressive Forms

Connect and Engage

Reach prospects on a variety of channels and stay top of mind with engaging experiences.

• Email Campaigns
• Omnichannel Delivery
• Mobile Engagement
• Surveys

Nurture Relationships

Build relationships with personalised customer conversations.

• Automated Nurture Programs
• Journey Design

Convert and Expand

Fine-tune your lead funnel for maximum conversion and leverage behavioural and historical data to upsell.

• Lead Management
• Lead Scoring
• CRM Integration

Analyse Results

Make more informed decisions that drive better results.

• Performance Snapshots
• Reporting Dashboards
• Email Insights

Deliver personalised customer experiences at speed & scale.

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