Automate your Customer Engagement

Create cross-channel, automated marketing programs to deliver seamless customer experiences for each stage of the buyer journey.
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Grapevine is an Enterprise-Grade Automated Communications and Marketing Cloud

  • Enterprise Communications

    Your mobile audience is diverse, and so are their preferred methods of communication. Phone types vary and messaging channels are constantly changing. Make sure you reach all of your customers and employees cost-effectively with the least possible effort.

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  • SMS Tools

    Never underestimate the power and reach of SMS. The majority of SMS messages are read within the first 3 minutes of delivery, making it a great channel for delivering communication of high importance.

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  • Shortcodes

    Top brands and companies rely on Grapevine shortcodes to enable SMS interactions with customers, helping them to create greater brand awareness, increase sales and improve customer care.

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  • USSD

    The most convenient, interactive, accessible channel. No matter the type of handset. USSD allows for instant & ongoing interactivity between company and client.

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Enabling mobile engagement for top businesses and brands

Case Studies

We've been helping companies improve their marketing, sales and customer care initiatives since 2001
RCS USSD Credit Application Service

Improving performance by helping RCS offer their clients a simple and reliable mobile system to check their current credit balance.

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Rich media SMS campaign for DStv

Delivering festive incentives to over 100,000 DStv subscribers via a rich-media SMS campaign.

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From the Blog

  • 5 Important Advantages of Behavioural Marketing

    Behavioural marketing is slowly but surely changing the way that brands and consumers interact on the web. This targeting approach uses a number of techniques that enable websites and advertisers to reach more people, based on specific behaviours. If...

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  • Getting the Most Out of Abandoned Shopping Cart Emails

    How much difference do abandoned shopping cart emails really make? And, more importantly, do these emails actually help to recover a sale before it’s lost forever? In a study done by Statistia, the reasons for a consumer to abandon...

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  • What Influences Email Open Rates the Most

    Just how much control do you have over email open rates? A lot more than you may realise, actually. Every single day, consumers are bombarded with messages from brands – through social media, text messaging and email. Thanks to...

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