Automate your Customer Engagement

Create cross-channel, automated marketing programs to deliver seamless customer experiences for each stage of the buyer journey.
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Grapevine is an Enterprise-Grade Automated Communications and Marketing Cloud

  • Enterprise Communications

    Your mobile audience is diverse, and so are their preferred methods of communication. Phone types vary and messaging channels are constantly changing. Make sure you reach all of your customers and employees cost-effectively with the least possible effort.

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  • SMS Tools

    Never underestimate the power and reach of SMS. The majority of SMS messages are read within the first 3 minutes of delivery, making it a great channel for delivering communication of high importance.

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  • Shortcodes

    Top brands and companies rely on Grapevine shortcodes to enable SMS interactions with customers, helping them to create greater brand awareness, increase sales and improve customer care.

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  • USSD

    The most convenient, interactive, accessible channel. No matter the type of handset. USSD allows for instant & ongoing interactivity between company and client.

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Enabling mobile engagement for top businesses and brands

Case Studies

We've been helping companies improve their marketing, sales and customer care initiatives since 2001
RCS USSD Credit Application Service

Improving performance by helping RCS offer their clients a simple and reliable mobile system to check their current credit balance.

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Rich media SMS campaign for DStv

Delivering festive incentives to over 100,000 DStv subscribers via a rich-media SMS campaign.

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From the Blog

  • 10 Signs Your Behavioural Marketing Strategy is Failing

    Behavioural marketing is slowly but surely becoming an integral strategy for many businesses, offering a number of advantages that range from increased conversion to optimised campaigns. Despite the obvious advantages of behaviour marketing, there is still a huge demand...

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  • Email Marketing Practices to Avoid

    Truly successful email marketing has a lot to do with trust. The average consumer receives a number of emails each day. A survey conducted by Adobe in 2016 showed that the time spent checking email increased 17% year on...

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  • Down to Basics: Understanding Lead Management

    Lead management has become an integral aspect of many marketing campaigns, ranging from email marketing to social media and even digital advertising. Essentially, leads are vital to just about every single business, whether online or offline. Understanding how (and...

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