Automate your Customer Engagement

Create cross-channel, automated marketing programs to deliver seamless customer experiences for each stage of the buyer journey.
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Grapevine is an Enterprise-Grade Automated Communications and Marketing Cloud

  • Enterprise Communications

    Your mobile audience is diverse, and so are their preferred methods of communication. Phone types vary and messaging channels are constantly changing. Make sure you reach all of your customers and employees cost-effectively with the least possible effort.

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  • SMS Tools

    Never underestimate the power and reach of SMS. The majority of SMS messages are read within the first 3 minutes of delivery, making it a great channel for delivering communication of high importance.

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  • Shortcodes

    Top brands and companies rely on Grapevine shortcodes to enable SMS interactions with customers, helping them to create greater brand awareness, increase sales and improve customer care.

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  • USSD

    The most convenient, interactive, accessible channel. No matter the type of handset. USSD allows for instant & ongoing interactivity between company and client.

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Enabling mobile engagement for top businesses and brands

Case Studies

We've been helping companies improve their marketing, sales and customer care initiatives since 2001
RCS USSD Credit Application Service

Improving performance by helping RCS offer their clients a simple and reliable mobile system to check their current credit balance.

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Rich media SMS campaign for DStv

Delivering festive incentives to over 100,000 DStv subscribers via a rich-media SMS campaign.

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From the Blog

  • What Not to Include in Your Marketing Automation Strategy

    According to a report titled the State of Digital Marketing 2016, 74% of marketers interviewed in the survey stated that marketing automation had made life easier. In that same report, marketers noted that the benefits of automation included increased...

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  • Why Your Email Campaigns Should be Personalised

    With the huge volume of emails received each day, it goes without saying that personalised email campaigns have a far greater chance of being opened and read compared to generic emails. Whether an email contains your name in the...

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  • Down to Basics: Understanding Market Segmentation

    If you are not using market segmentation yet to grow your marketing strategies, it may just be time to consider segmenting your target market. This term is a fairly broad concept that is used across various areas of marketing....

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