Automate your Customer Engagement

Create cross-channel, automated marketing programs to deliver seamless customer experiences for each stage of the buyer journey.
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Grapevine is an Enterprise-Grade Automated Communications and Marketing Cloud

  • Enterprise Communications

    Your mobile audience is diverse, and so are their preferred methods of communication. Phone types vary and messaging channels are constantly changing. Make sure you reach all of your customers and employees cost-effectively with the least possible effort.

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  • SMS Tools

    Never underestimate the power and reach of SMS. The majority of SMS messages are read within the first 3 minutes of delivery, making it a great channel for delivering communication of high importance.

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  • Shortcodes

    Top brands and companies rely on Grapevine shortcodes to enable SMS interactions with customers, helping them to create greater brand awareness, increase sales and improve customer care.

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  • USSD

    The most convenient, interactive, accessible channel. No matter the type of handset. USSD allows for instant & ongoing interactivity between company and client.

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Enabling mobile engagement for top businesses and brands

Case Studies

We've been helping companies improve their marketing, sales and customer care initiatives since 2001
RCS USSD Credit Application Service

Improving performance by helping RCS offer their clients a simple and reliable mobile system to check their current credit balance.

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Rich media SMS campaign for DStv

Delivering festive incentives to over 100,000 DStv subscribers via a rich-media SMS campaign.

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From the Blog

  • How Market Segmentation Drives Engagement

    Our introduction to market segmentation gives you some basic insight into what it is and how it works. We have also shared some tips on the market segmentation mistakes that may be holding you back, and if you would...

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  • 10 Subject Line Mistakes to Avoid in Your Next Email Campaign

    Our email marketing guide to crafting powerful email subject lines offers plenty of tips on what to do to increase open rates. But what about subject lines that are far more likely to send your emails straight to spam?...

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  • 8 Best Practices to Follow for Effective Mobile Marketing

    Over the decades, as mobile technology evolves, mobile marketing has evolved, too. The emergence of smartphones has changed the face of mobile, taking it from purely text based solutions such as SMS marketing to a richer, relationship-driven channel that...

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