Automate your Customer Engagement

Create cross-channel, automated marketing programs to deliver seamless customer experiences for each stage of the buyer journey.
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Grapevine is an Enterprise-Grade Automated Communications and Marketing Cloud

  • Enterprise Communications

    Your mobile audience is diverse, and so are their preferred methods of communication. Phone types vary and messaging channels are constantly changing. Make sure you reach all of your customers and employees cost-effectively with the least possible effort.

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  • SMS Tools

    Never underestimate the power and reach of SMS. The majority of SMS messages are read within the first 3 minutes of delivery, making it a great channel for delivering communication of high importance.

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  • Shortcodes

    Top brands and companies rely on Grapevine shortcodes to enable SMS interactions with customers, helping them to create greater brand awareness, increase sales and improve customer care.

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  • USSD

    The most convenient, interactive, accessible channel. No matter the type of handset. USSD allows for instant & ongoing interactivity between company and client.

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Enabling mobile engagement for top businesses and brands

Case Studies

We've been helping companies improve their marketing, sales and customer care initiatives since 2001
RCS USSD Credit Application Service

Improving performance by helping RCS offer their clients a simple and reliable mobile system to check their current credit balance.

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Rich media SMS campaign for DStv

Delivering festive incentives to over 100,000 DStv subscribers via a rich-media SMS campaign.

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From the Blog

  • Selling Marketing Automation Tools to Your CEO

    While marketers are well aware of the benefits offered by marketing automation tools, it is not always as easy to sell the idea to upper level executives. How can you present your CEO with a reasonable, insightful proposal that...

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  • How to Boost Marketing Automation Results for Retail

    While there is no doubt that marketing automation offers results for any type of industry, it is especially useful within the retail space. A 2015 study done by Forrester Research shows that email makes up a large percentage of...

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  • RSPCA Reaches More Supporters To Re-home More Animals with Marketing Automation

    The RSPCA is a 200 year old charity with one important message, to rehabilitate, rescue and re-home animals. Their main challenge is the need to create a digital first strategy with limited budget and resources. Find out how they...

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