Enterprise Communications

The scalable, multi-channel enterprise communications solution

Does any of the following statements sound familiar?

  • It’s too hard to offer relevant offers and content to my customers
  • Making sure my sales force have the latest price lists is difficult
  • I can’t access a single view of customer data across channels
  • Engaging and motivating our remote workers remains a challenge

Grapevine provides businesses with the power to have meaningful conversations

  • Send targeted communication
  • Push rich content e.g. images & videos
  • Collect and enrich consumer profiles
  • Reduce communication costs
  • Engage and motivate employees
  • Create and manage remarketing audiences
  • Deliver rewards directly to mobile devices
Multi-Channel

Send messages via in-app push or SMS, or both! Send the same message via in-app push to registered app users and SMS to the rest (least cost routing).

Document Distribution

Securely manage, share, view and store important documentation on the app and get a read receipt and/or signature for “must-read” documents.

White Labelled

Customise your Communicator app (Android/iOS) to match your company brand and make it your own.

Personalised Messaging

Personalise messages with values like ‘First Name’ from the recipient database, or ad hoc values like ‘account balance’ or ‘voucher code’.

Web Console & APIs

Create and send messages through an easy-to-use web-based message composer or from your back-end systems via our messaging APIs.

Inbox Topics

Categorise messages under specific topics that users can subscribe and unsubscribe from.

Recipient Groups

Send messages to specific groups, or upload a CSV file of ad-hoc recipients.

Rich Media Push

Send messages in the form of images, videos, brochures, vouchers, surveys, documents etc.

Reporting

Monitor messaging traffic and replies using our standard reports, or export the data as a CSV file.